Currently, the insurance business offers many digital services

New technologies such as big data, AI, or IoT have been widely introduced and used in the insurance industry in a variety of formats. ​​

The insurance business has digital services at all points of the Insurance Life Cycle

 such as following:

• ​Using lead generation & conversions to acquire customers from new channels    
• Using CRM to take care of customers    
• Connecting to marketplaces   
• API automation which connects to enterprise and external systems throughout the supply chain  
• Using both a traditional algorithm and the AI Risk assessment for their pre-insurance risk assessment system.  
• Assure underwriting insurance with an all-digital process    
• Claim services compensations such as eClaim – self-service, Tele Claim, etc. 
• Services from an insurance broker through the agent support system  
• A usage-based estimate of driver behavior 
• Risk analysis from variations of dynamic parametric data   
• Providing information and services to customers via Chatbot or e-Self Service after a product is sold 
• Data and statistics analyzing process to design new types of insurance policies     
• Using digital systems to help operation and supervision (Suptech & Regtech). The OIC, a digital regulator,  has implemented several projects. One of them being Smart OIC, which increased the capacity to supervise and develop internal working processes to be more modern and fast.   

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